Anti-Fraud Policy

Last updated: June 16, 2026

Verom.ai is committed to maintaining a safe, trustworthy platform for applicants, attorneys, and employers. This Anti-Fraud Policy describes how we prevent, detect, and respond to fraudulent activity.

Our approach: We combine automated monitoring, human review, and community reporting to detect fraud quickly. Every verification step and safety measure exists to protect legitimate users and maintain the integrity of the immigration process.

1. Attorney Verification

Before any attorney can accept cases through the Verom marketplace, they must pass our multi-layer verification process:

Initial Verification

Bar number verification — Automated lookup against state bar association databases for all US jurisdictions. International equivalents (SRA for UK, Law Society for Canada, MARA for Australia) for non-US attorneys
Disciplinary record check — Cross-reference against bar disciplinary databases to identify suspensions, disbarments, or sanctions
Malpractice insurance verification — Proof of active professional liability coverage required
Identity verification — Government-issued photo ID matched against profile information
Manual review — During our launch phase, every attorney application receives human review by the Verom Trust & Safety team

Ongoing Monitoring

Quarterly re-verification of bar status for all active attorneys
Continuous monitoring of disciplinary databases for new actions
Annual insurance coverage re-verification
Real-time monitoring of platform activity for anomalous patterns

2. Automated Fraud Detection

Verom uses automated systems to continuously monitor for suspicious activity:

Activity Monitoring

Filing rate tracking — Attorneys who accept cases but show abnormally low filing rates are flagged for review
Response time monitoring — Persistent unresponsiveness triggers escalating alerts and potential case reassignment
Receipt number validation — Filing proof is cross-referenced against government case status APIs to confirm authenticity

Behavioral Anomaly Detection

Rapid case collection — Accepting many cases in a short period without corresponding work output
Template responses — Identical or near-identical communications across unrelated cases
Document patterns — Reusing identical documents across different clients or cases
Unusual payment patterns — Requests for off-platform payments, unusual refund patterns

Performance Scoring

Every attorney receives an internal performance score based on:

Filing rates and timeliness
Client response times
Case outcomes (approval rates relative to case complexity)
Client feedback and satisfaction ratings
Compliance with platform policies

Attorneys with scores below acceptable thresholds are reviewed by the Trust & Safety team.

3. Cross-Platform Checks

Verom checks for attorneys flagged on other legal platforms, consumer protection databases, and regulatory enforcement actions. This includes:

State bar complaint databases
FTC and state attorney general enforcement actions
Consumer complaint databases (BBB, consumer affairs)
Immigration-specific fraud databases and alerts

4. Applicant Protections

Escrow payments — All marketplace payments are held in escrow, never sent directly to attorneys
Milestone verification — Payments released only when proof of work is provided
Off-platform payment warnings — Clear, prominent warnings that payments outside Verom are not protected
Auto-refund — If an attorney is inactive for 30+ days, applicants can trigger automatic refund
Case transfer — If an attorney is removed, cases are transferred seamlessly to a new qualified attorney

4A. Notario Fraud and Unauthorized Practice of Law

A specific and serious form of immigration fraud involves unlicensed individuals — sometimes called "notarios," "immigration consultants," "visa consultants," or "paralegals" — who charge fees to provide immigration legal advice or representation without being licensed attorneys or BIA-accredited representatives. This is illegal in the United States and many other jurisdictions, and it harms immigrant communities.

Verom's policy is zero tolerance for notario fraud on our platform:

Only licensed attorneys or BIA-accredited representatives may join the Verom attorney network and provide legal services through the platform
Every attorney profile includes their bar number and verified jurisdiction(s) — applicants can independently verify credentials on their state bar's public website
We proactively monitor for signs that unlicensed individuals may be misrepresenting themselves as attorneys on the platform
Any attorney found to have misrepresented their licensure will be immediately removed and reported to the relevant bar authority and law enforcement

Warning signs of notario fraud (if you encounter these on or off our platform, report them):

Someone claiming to be a "notario," "immigration specialist," "visa consultant," or "immigration paralegal" who offers to handle your visa application for a fee
Promises of guaranteed visa approval
Requests to sign blank forms
Pressure to pay in cash or through money transfer apps
Refusal to provide a written fee agreement
No verifiable bar license or BIA accreditation

If you suspect notario fraud on or off the Verom platform, report it to us at trust@verom.ai and to your state attorney general's office or local bar association.

5. Reporting Fraud

Anyone can report suspected fraud through:

In-platform reporting — Every profile and case has a "Report" button
Email — trust@verom.ai (monitored 24/7)
Anonymous tip line — Reports can be submitted without identifying yourself

All reports are investigated by the Trust & Safety team within 48 hours. Reporters are protected from retaliation.

6. Graduated Consequences

When fraud or policy violations are confirmed, Verom applies graduated consequences:

Warning — Written notice with required corrective action within 7 days
Payment hold — All pending payouts frozen during investigation
Marketplace suspension — Removed from case matching; existing cases continue under monitoring
Network removal — Permanent ban from the Verom platform; all cases transferred; remaining escrow returned to clients

Serious fraud (forged documents, identity theft, embezzlement) may result in immediate removal and referral to law enforcement.

7. Appeals Process

Attorneys subject to enforcement actions may appeal within 14 days:

Submit a written appeal with supporting evidence to trust@verom.ai
Appeals are reviewed by a senior Trust & Safety team member not involved in the original decision
Decision on appeal is communicated within 10 business days
The appeal decision is final

8. Cooperation with Authorities

Verom cooperates with law enforcement, bar associations, and regulatory authorities in investigations of fraud. We may report suspected criminal activity to appropriate authorities and share relevant information as required by law.

Contact

For fraud reports or questions about this policy, contact trust@verom.ai.