Accessibility Statement

Last updated: June 16, 2026

Verom.ai is committed to making our platform accessible to all users, including people with disabilities. We believe that access to immigration tools and legal resources should not be limited by disability, and we are actively working to meet and exceed accessibility standards.

Related documents: Terms of Service | Privacy Policy

1. Our Accessibility Commitment

Verom.ai strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities.

We are also working toward compliance with:

• Section 508 of the Rehabilitation Act (US federal accessibility standard)
• ADA Title III (Americans with Disabilities Act) — as applied to websites and digital platforms
• EN 301 549 (European accessibility standard for ICT products and services)
• AODA (Accessibility for Ontarians with Disabilities Act) — for Canadian users
• Equality Act 2010 (UK) — for UK users

2. Measures We Take

Verom includes accessibility as part of our product development process. Specific measures include:

Design and Development

• Semantic HTML5 structure to support screen readers and assistive technologies
• Sufficient color contrast ratios (minimum 4.5:1 for normal text, 3:1 for large text)
• Keyboard navigation support for all interactive elements
• Focus indicators visible on all interactive elements
• ARIA labels and landmark roles for complex UI components
• Text alternatives (alt text) for all non-decorative images
• Form fields with associated labels and error messages
• No content that flashes more than 3 times per second (seizure prevention)
• Responsive design that reflows for users who zoom to 400%

Content

• Clear, plain-language writing accessible to users at varying literacy levels
• Multi-language support to assist users who are more comfortable in languages other than English
• Consistent navigation and page structure across the platform
• Captions and transcripts for all video content

Testing

• Regular automated accessibility scans using industry-standard tools
• Manual testing with assistive technologies including screen readers (NVDA, JAWS, VoiceOver)
• Keyboard-only navigation testing for all key workflows
• Periodic third-party accessibility audits

3. Known Limitations

While we strive for full accessibility, we acknowledge that some parts of our platform may not yet fully meet WCAG 2.1 AA standards. Known limitations include:

• PDF documents: Government form PDFs generated by our system may have limited accessibility. We are working to improve tagged PDF output. Users who need accessible versions of generated PDFs may request them at accessibility@verom.ai.
• Complex data tables: Some case management tables may have limited screen reader navigation. We are actively improving these components.
• Third-party integrations: Some third-party tools integrated into our platform (calendar widgets, payment processors) may have their own accessibility limitations outside our direct control.
• Legacy pages: Older pages in the platform may not yet have been updated to meet current accessibility standards. We are working through a systematic remediation process.

We are actively working to address all known limitations. If you encounter a barrier that is not listed here, please report it to us.

4. Assistive Technology Compatibility

Verom is designed to be compatible with the following assistive technologies:

• Screen readers: NVDA + Firefox (Windows), JAWS + Chrome (Windows), VoiceOver + Safari (macOS/iOS), TalkBack (Android)
• Voice recognition: Dragon NaturallySpeaking, Windows Speech Recognition
• Keyboard navigation: Full keyboard access without requiring a mouse
• Browser zoom: Content reflows properly at up to 400% zoom
• High contrast mode: Compatible with Windows High Contrast and macOS Increase Contrast
• Reduced motion: Respects the "prefers-reduced-motion" user setting to minimize animations

5. Requesting Accessible Accommodations

If you need information or functionality in an alternative format or need accessibility assistance to use Verom, we are here to help. We will provide alternative means of access upon request.

Available accommodations include:

• Accessible versions of generated documents upon request
• Plain-text versions of legal pages
• Assistance completing intake forms over email or phone for users who cannot use the web interface
• Extended time accommodations for timed processes (where applicable)
• Sign language interpreter assistance for consultations (upon request and subject to availability)

6. Feedback and Contact

We welcome feedback on the accessibility of our platform. If you encounter a barrier, have a suggestion for improvement, or need an accommodation, please contact us:

• Email: accessibility@verom.ai (we monitor this daily)
• Response time: We will acknowledge your message within 2 business days and resolve accessibility issues as promptly as possible, prioritizing barriers that prevent core functionality
• Escalation: If you are not satisfied with our response, you may contact the relevant disability rights authority in your jurisdiction

US Users — Escalation Options

• ADA National Network: 1-800-949-4232 (voice/TTY)
• US Department of Justice Civil Rights Division: ada.gov

EU/UK Users — Escalation Options

• Contact your national accessibility enforcement body or equalities authority

7. Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you have the right to file a formal complaint with:

• US: The US Department of Justice's ADA Information Line (1-800-514-0301) or file a complaint at civilrights.justice.gov
• UK: The Equality and Human Rights Commission
• EU: Your national equalities body
• Canada: The Canadian Human Rights Commission
• Australia: The Australian Human Rights Commission

8. Continuous Improvement

Accessibility is an ongoing commitment, not a one-time effort. We review and update this statement at least annually and whenever significant changes are made to the platform. Our accessibility improvement roadmap includes:

• Quarterly accessibility audits of new features before release
• Annual comprehensive third-party accessibility audit
• User testing with people with disabilities as part of our product development process
• Training for all team members on accessibility principles and requirements
• Progressive remediation of all known accessibility barriers

This statement was last reviewed and updated on June 16, 2026.